Terms & Conditions
Occupation
The Cottage is only to be occupied by the holidaymaker and his party, names
to be included on the booking form and must not exceed this number under any
circumstances without obtaining prior permission.
Care of The Cottage
The holidaymaker undertakes to keep the cottage and all its content in the same
state as they were found. The owner has a right to compensation for any damage
caused including the right to charge for the cost of replacement or repair of any
broken item as necessary at the owners discretion, the owner has the right to
access at any reasonable time during the occupancy should he feel it necessary,
the holidaymaker will not use the cottage in such a manner to cause annoyance,
nuisance or disturbance to others.
Cleaning
The cottage and its contents must be left in a clean and tidy condition.
Loss or Injury
The owner shall not be held liable for any personal injury or death to the
holidaymaker or his party unless it is directly resulted from the owners
negligence. The holidaymaker and his party must take steps to safeguard
their personal property and no liability is accepted for damage or loss of such
property.
Payment
The holidaymaker will pay 30% of the holiday price upon booking, balance
payable eight weeks prior to the start of the holiday, or 100% of the cost should
the start of the holiday be less than eight weeks.
Complaints
In the unlikely event of the holidaymaker having cause for complaint, the
holidaymaker must contact the owner immediately.
Cancellation or Changes to a Booking
In the unlikely event of the owner needing to cancel or make changes to a
booking, the holidaymaker will be contacted as soon as is practicable. All efforts
will be make to find suitable, alternative accommodation. “Suitable” in this
instance means accommodation that meets the holidaymaker’s requirements,
and is acceptable to the holidaymaker. Should it not be possible to find suitable
alternative accommodation then the holidaymaker will be refunded all monies
paid. Where alternative accommodation is found the holidaymaker will receive a
refund in the case of lower cost accommodation, or must pay additional changes
in respect of higher cost accommodation.
Cancellation by the Holidaymaker
In the event of the need for the holidaymaker to cancel a booking, no refunds will
be made in respect of monies already paid. The holidaymaker is advised to take
out appropriate cancellation insurance.
Departure
The holidaymaker must vacate the premises by 10 am, failure to do so may
result in a charge being made.